What is Emotional Intelligence?
Emotional intelligence (EQ) is the capacity to be aware of and manage one’s own emotions and the emotions of others. It has been shown to be a strong predictor of success in life, outpacing both IQ and technical skills. Individuals with high emotional intelligence are able to effectively navigate the social world, build strong relationships, and resolve difficult situations.
What are the benefits of EQ in the workplace?
People with high emotional intelligence can be more successful in the workplace because they’re better able to navigate difficult conversations, manage conflict, and build strong working relationships. They’re also more resilient when faced with stress and setbacks.
There are four main pillars of emotional intelligence: self-awareness, self-management, social awareness, and relationship management. All of these are important skills for creating success in the workplace.
Someone with good emotional intelligence will know their emotions and how they might impact their work. They will also be able to manage their emotions, to stay calm and constructive in difficult or challenging situations.
Additionally, they would be aware of the emotions of others and understand how they may feel. Finally, they can use this to manage relationships effectively, by communicating openly and respectfully with the other person.
What will I gain from EQ training in the workplace?
Emotional Intelligence in the Workplace Training
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